Welcome to The Residency Hotel By making a reservation through our website, you agree to the following terms and conditions.

1. Reservations

• All reservations are subject to room availability.
• A booking is considered confirmed only after the required advance payment has been received and verified.
• Guests must provide accurate personal and contact information during booking.

2. Advance Payment

• A 15% advance payment is required to confirm the booking.
• Payment must be completed within the specified timeframe.
• Failure to pay may result in automatic cancellation.

3. Check-in & Check-out

• Check-in: 2:00 PM
• Check-out: 12:00 PM
• Early check-in  Late check-out  are  subject to availability and may incur additional charges.

4. Cancellation Policy

• Cancellations made at least 48 hours before check-in may be eligible for a  refund of advance payment (subject to management approval).
• Cancellations made within 48 hours of check-in may result in the advance payment being non-refundable.

5. No-Show Policy

• Guests who fail to arrive without prior notice will be treated as a No-show, and the advance payment may not be refunded.

6. Guest Responsibility

• Guests are responsible for any damage caused during their stay and may be required to pay for repairs or replacements.

8. Children Policy

• Children policies and extra bed charges(if applicable) will be communicated at the time of booking.

9. Privacy

• Your Personal information is used only for reservation and communication purposes.