The Residency Hotel has always cared about the health, wellbeing, comfort, and safety of their valuable guests and staff. Amidst the outbreak of Novel Coronavirus disease (COVID-19), we have taken extra precautionary measures to provide a secure, safe, sanitized, and virus free environment for everyone.
We are adhering to all the guidelines from WHO, CDS, and local health departments to ensure the safety of guests, staff, and employees within the hotel premises. We have designed new, enhanced, and advanced safety measures to combat COVID -19 that includes cleaning premises to hand washing hygiene, to maintaining 6 feet social distance to diligently and thoroughly fumigating each nook and cranny of our luxurious, boutique hotel.
Listed below are all the additional safety steps that we are taking on our property:-
The security personal at the entrance check the temperature of our guest and the bell boy assist them with their luggage maintaining 2 feet distance and following all the SOPs including wearing a mask, gloves face shield and PPE suit.
If guests request Valet services, then they are offered following all the safety protocols that include sanitizing car keys, and all high, critical touchpoints of the car like a car seat, driver side seat belt, door handle, gearbox, and gear level. Car keys are sanitized when they are returned to the guest.
Guests’ luggage is sanitized upon arrival and is delivered to their room before guests reaching their booked room to encourage prompt delivery and minimize physical contact. Furthermore, the bell boy is trained to maintain a safe distance while collecting guests’ bags at the time of their arrival.
All the Hi touch Public spaces are fumigated, sterilized and disinfected on an hourly basis such as Lobby, doors, main porch, corridors, guest elevator, housekeeping pantry, attendant cloakroom, staircase, and railings. Furthermore, we have installed hand sanitizer dispensers and post signage about maintaining social distancing at regular intervals at all public places.
We do not compromise on the health of our guests. Therefore, we sanitize, disinfect, and sterilize all the hotel rooms deeply and thoroughly. From changing bed linens to cleaning furniture with hospital-grade disinfectants, we do it all. High touch items like sofas, tea making set up, wardrobe, and safe are cleaned thoroughly after the guests depart and before the arrival of the next guests. Furthermore, COVID -19 tool kit is placed in every room which includes a Disposable mask, gloves, and hand sanitizer for our precious guests.
Hand hygiene is observed indefatigably and assiduously to combat Coronavirus. We have installed touchless washbasins and liquid hand washes soaps at frequent intervals at public places and before entering the hotel lobby. Our staff is trained to wash their hands on an hourly basis to keep it germ-free.
Your safety is important to us. We are following all the guidelines from WHO and CDS to make our premises Corona free and to achieve the highest standards of hygiene and cleanliness.